Thank you for choosing
Kyoto Head Spa
Kyoto Head Spa we value your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Contact details (e.g. phone number, email address)
- Booking and appointment history
- Payment information (via secure third-party processors)
- Any health or allergy-related information you voluntarily provide
- IP address and browsing behaviour (when using our website)
2. How We Collect Your Information
We collect personal information directly from you when you:
- Book an appointment through our website, email, or phone
- Fill out a consultation form at the salon
- Sign up for our newsletter or promotions
- Contact us for information or support
- Interact with our website via cookies or analytics tools
3. Why We Collect Your Information
We collect your information for the following purposes:
- To confirm and manage your appointments
- To personalise your treatment based on your preferences or health needs
- To send you appointment reminders, updates, or promotional offers
- To respond to your enquiries or complaints
- For internal business analysis and improvements
- To comply with legal or regulatory obligations
4. Disclosure of Your Information
We may share your personal information:
- With our staff and contractors, only as needed to perform services
- With third-party service providers (e.g. payment processors, booking platforms, email software)
- When required by law or to comply with legal processes
- In the event of a business restructure, merger, or sale (with safeguards)
We do not sell or rent your personal data to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
- Secure hosting environments
- Encrypted payment processing
- Limiting access to staff on a need-to-know basis
6. Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
We may use tools like Google Analytics to collect non-identifiable information about your use of our site.
7. Access and Correction
You have the right to:
- Access your personal information held by us
- Request correction of any inaccurate, out-of-date, or incomplete information
To do so, please contact us via the details provided below.
8. Marketing and Communications
You may opt out of receiving marketing communications from us at any time by:
- Clicking "unsubscribe" in emails
- Contacting us directly
We respect your choice and will remove you from promotional lists upon request.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact:
Kyoto Head Spa
Email: admin@kyotoheadspa.com.au
Phone: 0272390896